FAQs

Does my play set need to be stained when it is delivered?

No, our sets come pre-stained from the factory. Re-staining the set every 1- 2 years is recommended.

Do you offer installation for your products?

Yes, we offer complete delivery and installation for all of our products. Our average installations take 3-6 hours.  Additional mileage may apply.

How far away will you install?

We will install anywhere within Northeast Wisconsin and upper Michigan.  Additional mileage may apply.  

Can I install the play set myself?

Yes, our play sets are designed to be assembled by mom and dad, too. Most of the components are pre built. There is no cutting required. Easy-to-read instructions allow you to install most of our sets in 6 to 10 hours.

Can I add on to my play set later on?

That is what sets us apart from many other companies--modular designs! You can start with a basic play set and add on as your children grow. 

What type of site preparation is needed before installation?

Choose a location with a 6' perimeter around all sides of your play set. Site should be level although our sets have some adjustability for unlevel yards. We recommend you prepare an area with a resilient surface such as rubber mulch.

If we move can I take my play set with me?

Many Rainbow owners ask this question.  If you are moving out of the area, state or country, we can completely disassemble the play system so your moving company can include it with your other belongings. Chances are there is an authorized Rainbow Distributor at the other end to reassemble it for you.

If you are moving within our service area, we can handle the entire project for you. Please note, we typically are unable to move sets for customers during the winter and spring/early summer months, as it is either too cold or we are too busy installing new equipment. Feel free to contact us for a quote. 

How long has Rainbow Play Systems been selling and installing play sets?

We started in Northeast Wisconsin in 1996 and have been at our Highway 41 location since 2008.  Rainbow Play Systems as a company has been selling play systems for over 30 years.